Richmond (London) at a glance
Richmond (London) Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 21:45 Saturday – 06:15 to 21:45 Sunday – 07:15 to 21:30In the booking hall and on the lower station concourse
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Richmond Car Park - 55 spaces -
Cycle Storage Availability
Storage location:Cycle stands located in car park
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Cycle Storage Sheltered
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Rail Replacement Services
Opposite station on Kew Road (A307) bus stop Z
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This station does not offer
Taxi Rank
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Toilets
The toilets are located in the platform level Concourse area. The National key toilets are located at the platform level Concourse area; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
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WiFi
Find WiFi Hotspots around Richmond station
station guides
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