Salisbury at a glance
Salisbury Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Step Free Access
Step-free category B Station - There is step free access to all platforms. Access to platforms 5 (for trains to Cardiff and the West of England) and 6 (for some services to Basingstoke and London Waterloo) are via level access.
Access to all other platforms is via a subway with steep ramps. A staff operated powered wheelchair is available for customers who have difficulty using the ramps. Please speak to our assisted travel team or a member of station staff.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:30 to 20:00 Saturday – 06:20 to 19:30 Sunday – 08:10 to 20:00In the booking hall
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Salisbury Car Park - 269 spaces -
Cycle Storage Availability
Storage location:Car park, platform 4 and platform 6
Secure Cycle compound for Season Ticket holders
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Cycle Storage Sheltered
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Rail Replacement Services
Station forecourt, off South Western Road
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This station does not offer
Taxi Rank
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Toilets
The toilets are located on Platform 2/3 and on Platform 4. The National key toilets are located on Platform 2/3 and on Platform 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk. The baby changing facilities are located in the toilets on Platform 4.
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