Engineering works

On Sun 12th July, Lumo Northbound 14:18 London Euston service will terminate at Preston. For more details, visit our engineering works page. 

Saxmundham

Saxmundham station
Station Approach
Saxmundham
Suffolk
IP17 1BW

Saxmundham at a glance

  • Ticket Office

  • Ticket Machine

  • Prepurchase Collection

  • Car Park

  • Bus Services

  • Cycle Storage Availability

  • Step Free Access

  • Toilets

  • WiFi

Saxmundham Station

  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accessible Ticket Machines

    Note: ticket machine is card only (not cash)

  • Customer Help Points

    Help points can be found at the following location(s):

    • Platform 1 (for trains towards Woodbridge and Ipswich) - Adjacent to the signal box on the other platform, fixed to the wall of the former station building just along from the ticket machine
    • Platform 2 (for trains towards Halesworth, Beccles, and Lowestoft) - Beyond the waiting shelter at the entrance on to this platform, fixed to a red post
  • Induction Loop
  • Ramp For Train Access
  • Staff Help Available

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp Assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

    Assistance meeting point is on the platform.

  • Step Free Access

    This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing.

    This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform.

  • This station does not offer

    Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

  • Penalty Fares
    LE
  • Prepurchase Collection
  • Ticket Machine
  • This station does not offer

    Ticket Office

  • Bus Services

    Local town services only

  • Car Park
    Station Car Park - 42 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  • Cycle Storage Availability
    Storage location:

    On platform 1

  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the station entrance.

  • This station does not offer

    Cycle Storage Sheltered, Taxi Rank

  • This station does not offer

    Toilets, WiFi

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