St Albans City at a glance
St Albans City Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
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Customer Help Points
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Impaired Mobility Set Down
At the front of the station and in the station car park.
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Induction Loop
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National Key Toilets
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
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Staff Help Available
Monday to Sunday – 24 hours -
Step Free Access
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the Ticket Office
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis
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Penalty Fares
TL -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:45 to 22:00 Saturday – 06:45 to 21:15 Sunday – 07:30 to 21:45
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Bus Services
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Car Park
Station Way Multi Storey Car Park - 606 spaces Monday to Sunday – 24 hours -
Cycle Storage Availability
Storage location: Station Way & Ridgmont Road -
Cycle Storage Sheltered
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
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Taxi Rank
Yes
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Toilets
Toilets, including accessible toilets are available on platform 1 and platform 4.
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WiFi
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