Staines at a glance
Staines Station
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Accessible Booking Office Counter
An accessible ticket office counter is available in the main station booking hall on the London-bound platform.
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 05:15 to 00:00 Saturday – 05:15 to 00:00 Sunday – 07:00 to 00:00 -
Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 20:00 Saturday – 06:10 to 19:55 Sunday – 07:10 to 18:40In the booking hall and at the entrance to platform 2
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Staines car park - 32 spaces -
Cycle Storage Availability
Storage location:Cycle Compound for 72 cycles located on Platform 1
Booking Hall entrance, Platform 2
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Cycle Storage Sheltered
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Rail Replacement Services
Station forecourt off Kingston Road
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This station does not offer
Taxi Rank
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Toilets
The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
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