Stevenage at a glance
Stevenage Station
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Accessible Ticket Machines
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Impaired Mobility Set Down
Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
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Induction Loop
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available between the first and last trains of the day.
Alternatively, you can also arrange assistance by:
- Pressing the “emergency & assisted travel” button on a station Help Point
- Calling our freephone number: 0800 058 2844
- Texting us on 0800 138 1018
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Staff Help Available
Monday to Sunday – 24 hours -
Step Free Access
This is a Category B1 station: Step free access to all platforms via main entrance (Lytton Way). Steep ramp access from Leisure Park entrance via long, steep council ramp.
The Assistance Meeting Point is by the ticket office.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Customer Help Points, National Key Toilets
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 06:15 to 20:30 Tuesday – 06:15 to 20:30 Wednesday – 06:15 to 20:30 Thursday – 06:15 to 20:30 Friday – 06:15 to 21:45 Saturday – 06:30 to 21:30 Sunday – 08:00 to 20:15
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Bus Services
A google map of the local area can be found here www.google.co.uk/maps/@51.9018017,-0.2069901,17z
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Car Park
Station Car Park - 17 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location: short term car park area -
Cycle Storage Sheltered
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location for Great Northern, Thameslink, Lumo, Hull Trains and London North Eastern Railway services:
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Taxi Rank
Located outside the main entrance.
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Toilets
Located within the booking hall.
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This station does not offer
WiFi
station guides
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