Map

Stoke-on-Trent

Stoke-on-Trent station
Station Road
Stoke-on-Trent
Staffordshire
ST4 2AA

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Accessibility and mobility access

Accessible Booking Office Counter
Accessible Taxis

By the North end of platform 1
Customer Help Points
Impaired Mobility Set Down
Induction Loop
National Key Toilets
Ramp For Train Access
Staff Help Available
Monday to Friday – 05:30 to 00:00 Saturday – 05:30 to 23:30 Sunday – 07:30 to 00:00
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Step Free Access

This station has step-free access to all platforms / the platform
Wheelchairs Available
This station does not offer

Accessible Public Telephones, Accessible Ticket Machines

Buying collecting tickets

Penalty Fares
VT
Prepurchase Collection
Ticket Machine
Ticket Office
Monday to Friday – 05:55 to 20:00 Saturday – 06:25 to 19:30 Sunday – 08:55 to 20:30
Ticket machines can be found in the booking hall.

Getting to and from the station

Bus Services

Information to plan your onward journey is available in a printable format here
Car Park

Stoke on Trent Car Park 2 - 24 spaces Monday to Sunday – 24 hours
Cycle Storage Availability

The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
Storage location: all platforms
Cycle Storage Sheltered
Rail Replacement Services

Rail replacement coach services can be found at the front of the station.
This station does not offer

Taxi Rank

Station Facilities

Toilets

The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
WiFi

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