Stowmarket at a glance
Stowmarket Station
-
Accessible Booking Office Counter
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible Ticket Machines
-
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich and London) - Next to the ticket machine, fixed to the platform-facing wall of the station building
- Platform 2 (for trains towards Cambridge, and Norwich) - Next to the customer service office, fixed to the platform-facing wall of the station building
-
Induction Loop
-
National Key Toilets
-
Ramp For Train Access
-
Staff Help Available
Monday to Friday – 05:00 to 22:00 Saturday – 05:00 to 22:00 Sunday – 07:00 to 22:00Assistance at this station is provided by a staff member during staffing hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on one of the ticket machines at this station
- By using one of the two Help Points at this station
-
Step Free Access
Step free access between platforms is available via the level crossing, although some wheelchair users or customers with restricted mobility may find this route difficult as there is a distance of approximately 600 metres between the two platforms. Wheelchair users or customers with restricted mobility are therefore advised to access the station via Creeting Road West for journeys towards Ipswich and London, or via Prentice Road when heading towards Cambridge, and Norwich. Changing between platforms may take longer than expected due to the level crossing having barriers down, so please allow sufficient time if you are changing trains here.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
-
Wheelchairs Available
-
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
-
Penalty Fares
LE -
Prepurchase Collection
-
Ticket Machine
-
Ticket Office
Monday to Friday – 06:15 to 19:30 Saturday – 07:20 to 16:30 Sunday – 09:15 to 18:30
-
Bus Services
Local bus services
-
Car Park
Station Car Park - 328 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location: cycle storage in the car park and on each platform -
Cycle Storage Sheltered
-
Rail Replacement Services
Rail replacement bus services pick up and drop off outside the main station entrance, which is accessed from Prentice Road.
-
This station does not offer
Taxi Rank
-
Toilets
Male and female toilets are located on Platform 2 (for trains towards Cambridge, and Norwich), between the waiting room and the side entrance. An accessible toilet is available for radar key holders, located adjacent to the cycle stands and lockers on Platform 2. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 20:00Saturday 05:30 - 19:00Sunday 08:30 - 19:00
-
WiFi
station guides
get information about your destination station
