Stratford-upon-Avon at a glance
Stratford-upon-Avon Station
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Accessible Public Telephones
Public telephones are not accessible
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Accessible Taxis
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Accessible Ticket Machines
A Ticket Vending Machine is located at the front of the station.
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Customer Help Points
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Impaired Mobility Set Down
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Induction Loop
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Ramp For Train Access
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Staff Help Available
Monday – 07:00 to 18:00 Tuesday – 07:00 to 18:00 Wednesday – 07:00 to 18:00 Thursday – 07:00 to 18:00 Friday – 07:00 to 19:00 Saturday – 07:00 to 18:00 Sunday – 09:00 to 16:00This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways
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Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
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This station does not offer
Accessible Booking Office Counter, National Key Toilets, Wheelchairs Available
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday – 07:00 to 18:00 Tuesday – 07:00 to 18:00 Wednesday – 07:00 to 18:00 Thursday – 07:00 to 18:00 Friday – 07:00 to 19:00 Saturday – 07:00 to 18:00 Sunday – 09:00 to 16:00A Ticket Vending Machine is located at the front of the station.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 146 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location: north of Platform 1 -
Rail Replacement Services
Rail replacement vehicles will operate from the bus stops on Station Square.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
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Taxi Rank
Othello Taxis: 01789 336 226
007 Stratford's Taxis: 01789 414007
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This station does not offer
Cycle Storage Sheltered
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Toilets
The toilets are located on Platform 1. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed.
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This station does not offer
WiFi
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