Surbiton at a glance
Surbiton Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Induction Loop
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National Key Toilets
All platforms.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Step Free Access
Step-free category B2 station - This station has step-free access from the main entrance to all platforms via lifts. There is no step-free access from the rear (South Bank) entrance.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:30 to 20:30 Saturday – 06:30 to 20:00 Sunday – 07:30 to 20:00In the booking hall
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Surbiton Car Park (Upside and Downside) - 446 spaces -
Cycle Storage Availability
Secure area
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Cycle Storage Sheltered
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Rail Replacement Services
Station forecourt off Victoria road
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Taxi Rank
Taxi Rank on the Victoria Road forecourt
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Toilets
The toilets are located on all the platforms. The National key toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
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WiFi
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