Map

The Hawthorns

The Hawthorns station
Halfords Lane
West Bromwich
West Midlands
B66 2HB

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Accessibility and mobility access

Accessible Taxis

Accessible taxis are not available
Customer Help Points

On both platforms
Induction Loop
Ramp For Train Access

Ramps are kept at this station to provide assistance
Staff Help Available
Monday – 07:00 to 13:00 Tuesday – 07:00 to 13:00 Wednesday – 07:00 to 13:00 Thursday – 07:00 to 13:00 Friday – 07:00 to 17:00 Saturday – 09:00 to 16:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Ticket Machines, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

Buying collecting tickets

Penalty Fares
LM
Prepurchase Collection
Ticket Machine
Ticket Office
Monday – 07:00 to 13:00 Tuesday – 07:00 to 13:00 Wednesday – 07:00 to 13:00 Thursday – 07:00 to 13:00 Friday – 07:00 to 17:00 Saturday – 09:00 to 16:00 Sunday – Closed
A Permit to Travel Machine is available for use when no other ticket buying facilities are available.

Getting to and from the station

Bus Services

Information to plan your onward journey is available in a printable format here
Car Park

Station Car Park - 182 spaces
Cycle Storage Availability

Cycle storage lockers are available upon application.
Rail Replacement Services

Rail replacement vehicles will operate from the bus stops on Halfords Lane, adjacent to the station car park.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Taxi Rank

Cedar 0121 555 7888 Bearwood 0121 420 1111 Redline 0121 429 2122
This station does not offer

Cycle Storage Sheltered

Station Facilities

Toilets

The accessible toilets (non-RADAR) are located in the Booking Hall; the key is available from staff at the Booking Office. The toilet facilities are available: Monday - Thursday 07:00-13:00, Friday 07:00-17:00, Saturday 09:00-16:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed.
This station does not offer

WiFi

station guides

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