Thornaby at a glance
Thornaby Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
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Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed.
When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Induction Loop
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National Key Toilets
The accessible toilet is located in the station building agacent to the main access road, the facility can be accessed using a radar key.
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 05:45 to 19:00 Saturday – 05:45 to 19:00 Sunday – 09:15 to 16:45 -
Step Free Access
This station is category A. Step free access is provided from the station entrance to the platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:45 to 19:00 Saturday – 05:45 to 19:00 Sunday – 08:15 to 15:45The ticket office is located within the station building located between the two platforms.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 60 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
In addition 3 lockers are rentable from Stockton Council located in the Car Park.
Storage location: On the approach road opposite the ticket office -
Rail Replacement Services
Replacement coaches will pick up / drop off at the bus stops on Station Street due to the station car park not being wide enough for a coach to turn around in. Station Street is the road which runs parallel to the station access road and can be reached by using the footbridge on the station approach road.
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Taxi Rank
The nearest taxi rank is at the station entrance.
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This station does not offer
Cycle Storage Sheltered
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Toilets
A unisex toilet is available in the station building during booking office opening hours only. (Includes disabled and baby changing facilities).
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WiFi
station guides
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