Twickenham at a glance
Twickenham Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Customer Help Points
Help points are available on all platforms
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:15 to 22:45 Saturday – 06:15 to 22:45 Sunday – 08:00 to 20:00 -
Step Free Access
Step-free category A Station - This station has step-free access to all platforms.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis
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Penalty Fares
SW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:40 to 20:20 Saturday – 06:40 to 20:20 Sunday – 07:40 to 19:10Ticket office is located in the booking hall.
Ticket Vending Machines are by the Plaza lift and in the booking hall.
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Twickenham Car Park - from Sunday 17 September 2023 - 14 spaces -
Cycle Storage Availability
Storage location:Booking hall exit and car park
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Cycle Storage Sheltered
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Rail Replacement Services
Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station
Towards Hounslow: Bus Stop on Whitton Road
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This station does not offer
Taxi Rank
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Toilets
The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
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