Map

Welwyn Garden City

Welwyn Garden City station
inside The Howard Centre shopping m
Welwyn Garden City
Hertfordshire
AL8 6HA

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Accessibility and mobility access

Accessible Booking Office Counter
Accessible Ticket Machines

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Customer Help Points

The Assistance Meeting Point is outside the ticket office.
Impaired Mobility Set Down

There are pick up and drop off points outside the Howard Centre
Induction Loop
Ramp For Train Access

A staff-operated ramp is required for step-free access between train and platform at this station.
Staff Help Available
Monday to Sunday – 24 hours
Step Free Access

This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is outside the ticket office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
This station does not offer

Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

Buying collecting tickets

Penalty Fares
TL
Prepurchase Collection
Ticket Machine
Ticket Office
Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 19:30 Sunday – 07:30 to 19:00

Getting to and from the station

Bus Services
Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.
This station does not offer

Car Park, Cycle Storage Availability, Cycle Storage Sheltered, Taxi Rank

Station Facilities

station guides

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