West Malling at a glance
West Malling Station
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Accessible Booking Office Counter
Adjustable counter -
Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible Taxis
Accessible taxis are available to book
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Accessible Ticket Machines
On platforms 1 and 2.
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Customer Help Points
On platform
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Impaired Mobility Set Down
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Induction Loop
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National Key Toilets
Booking Hall- Available during staffing hours. This toilet is stoma friendly
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Ramp For Train Access
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Staff Help Available
Monday to Friday – 06:00 to 19:00 Saturday – 07:30 to 14:10 Sunday – 08:15 to 15:30 -
Step Free Access
This is a category B2 station. Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge.
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This station does not offer
Wheelchairs Available
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Penalty Fares
SE -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:00 to 19:00 Saturday – 07:30 to 14:10 Sunday – 08:15 to 15:30On way in to access trains from the car park
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Car Park - 164 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours -
Cycle Storage Availability
Storage location: Platform 1 -
Cycle Storage Sheltered
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Rail Replacement Services
Bus stop in the station forecourt.
Please note a mini bus operates between West Malling and East Malling
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Taxi Rank
front of station
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Toilets
Booking Hall- Available during staffing hours
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This station does not offer
WiFi
station guides
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