Westerfield at a glance
Westerfield Station
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Accessible Ticket Machines
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Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich and Felixstowe) - Next to the ticket machine, fixed to the post beneath the customer information screen
- Platform 2 (for trains towards Lowestoft) - Between the entrance on to this platform and the waiting shelter, fixed to the grey post beneath the customer information screen
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Induction Loop
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Ramp For Train Access
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Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
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Step Free Access
This station has step free access to both platforms from Westerfield Road, with approximately 30 metres between the two entrances which are either side of the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
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Penalty Fares
LE -
Prepurchase Collection
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Ticket Machine
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This station does not offer
Ticket Office
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Bus Services
local bus services
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Cycle Storage Availability
Storage location:
One cycle hoop on each platform.
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Rail Replacement Services
Rail replacement bus services do not serve this station. Customers are advised to use Ipswich station for rail replacement services.
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This station does not offer
Car Park, Cycle Storage Sheltered, Taxi Rank
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This station does not offer
Toilets, WiFi
station guides
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