Engineering works

On Sun 12th July, Lumo Northbound 14:18 London Euston service will terminate at Preston. For more details, visit our engineering works page. 

Woodbridge

Woodbridge station
Station Road
Woodbridge
Suffolk
IP12 4AU

Woodbridge at a glance

  • Ticket Office

  • Ticket Machine

  • Prepurchase Collection

  • Car Park

  • Bus Services

  • Cycle Storage Availability

  • Step Free Access

  • Toilets

  • WiFi

Woodbridge Station

  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accessible Ticket Machines

    Note: ticket machine is card only (not cash)

  • Customer Help Points

    Help points can be found at the following location(s):

    • Platform 1 (for trains towards Lowestoft) - Between the entrance on to this platform and the ticket machine, fixed to the platform-facing wall of the former station building
    • Platform 2 (for trains towards Ipswich) - Under the canopy, fixed to the wall that is directly next to the steps to/from the footbridge
  • Induction Loop
  • Ramp For Train Access
  • Staff Help Available

    This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

    What assistance is available for customers using this station?

    • Board and alight
    • Ramp assistance
    • Luggage (on and off train only)
    • Ticket sale on board

    How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

    • By calling 0345 600 7245 (option 4)
    • By selecting the help button on the ticket machine at this station
    • By using one of the two Help Points at this station

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • Step Free Access

    There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform. 

    This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is on the platform, next to the yellow boarding ramp.

  • This station does not offer

    Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available

  • Penalty Fares
    LE
  • Prepurchase Collection
  • Ticket Machine
  • This station does not offer

    Ticket Office

  • Bus Services

    local bus services

  • Car Park
    Council Managed Car Park - 72 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  • Cycle Storage Availability
    Storage location: Near station entrance, and on platform 1
  • Rail Replacement Services

    Rail replacement bus services pick up and drop off at the bus stops at the entrance to the station car park.

  • This station does not offer

    Cycle Storage Sheltered, Taxi Rank

  • This station does not offer

    Toilets, WiFi

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