Wrexham General at a glance
Wrexham General Station
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Accessible Booking Office Counter
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Accessible Ticket Machines
Ticket machines have touchscreen controls.
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Customer Help Points
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Induction Loop
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Ramp For Train Access
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Staff Help Available
Monday – 05:30 to 22:45 Tuesday – 05:30 to 22:45 Wednesday – 05:30 to 22:45 Thursday – 05:30 to 22:45 Friday – 05:30 to 22:45 Saturday – 05:30 to 22:45 Sunday – 07:30 to 23:00Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
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Step Free Access
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
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Wheelchairs Available
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This station does not offer
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
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Penalty Fares
AW -
Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 06:15 to 19:15 Saturday – 06:45 to 19:45 Sunday – 09:30 to 17:00Outside the station entrance
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Bus Services
Buy a Wrexham & Ruabon PLUSBUS ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.plusbus.info
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Car Park
Station Car Park - 68 spaces Monday to Sunday – 24 hours All Bank Holidays – 24 hours -
Cycle Storage Availability
10 hoops
Storage location: at the station front -
Cycle Storage Sheltered
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Rail Replacement Services
The rail replacement stop is in the station car park.
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This station does not offer
Taxi Rank
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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