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Two Lumo staff members in the new uniforms standing on the aisle of the train
Two Lumo staff members in new uniforms standing on the aisle of the train

Lumo launches new gender-neutral uniforms

Lumo has launched new uniforms with a focus on sustainability

Published 24 Jun 2025

Open-access train operator Lumo has launched new gender-neutral uniforms which have been created with a conscious effort to minimise environmental impact. 

The uniforms are being rolled out across Lumo’s Newcastle-based team who welcome passengers on daily services between Edinburgh and London, marking a key step in the company’s commitment to both inclusivity and sustainability.

The new uniforms have been developed in collaboration with renowned fashion house, Jermyn Street Design, known for its distinctive and sustainable corporate wear. 

Designed to be fully gender-neutral, the new uniforms allow team members to wear the garments in whichever style or combination they feel most comfortable. This approach supports Lumo’s broader mission of creating an inclusive workforce in which authenticity and self-expression are supported and celebrated. Using eco-friendly materials and ethically sourced fabrics, every step of the design process was conducted with sustainability in mind, from production to packaging.

Jen Clare, Service Delivery Director at Lumo, said: “At Lumo we believe that everyone should feel seen, respected, and empowered to be themselves at work. Working closely with Jermyn Street Design, we’ve created something which allows our team to make their own decisions around their uniform, while also reflecting our responsibility to the planet.

“This collaboration has been about more than just clothing and has supported us in our mission to create a culture where individuality is celebrated and sustainability is a shared value.”

Ann Dowdeswell, CEO of Jermyn Street Design (JSD), said: "Partnering with Lumo has been a natural fit for JSD – our shared focus on innovation, sustainability, and purposeful design is reflected in every detail of the new uniforms. From responsibly sourced fabrics to integrated wearable tech, we’ve created solutions that support Lumo’s mission to offer smarter, greener travel. With a gender-neutral design that empowers staff to express themselves freely, this collection is a perfect example of how uniforms can align with brand, function, and individuality."

The internal response to the new uniforms has been overwhelmingly positive, with employees praising the comfort, quality, and freedom of choice they now have. 

Lumo has worked with Avena to recycle approximately 595 kg of the previous uniforms, as part of a commitment to being a sustainable operator. 

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