Luton at a glance
Luton Station
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Accessible Ticket Machines
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
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Customer Help Points
The Assistance Meeting Point is by the Ticket Office.
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Impaired Mobility Set Down
At the front of the station and in the station car park.
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Induction Loop
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National Key Toilets
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Ramp For Train Access
A staff-operated ramp is required for step-free access between train and platform at this station.
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Staff Help Available
Monday to Sunday – 24 hours -
Step Free Access
This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms.
The Assistance Meeting Point is by the Ticket Office.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
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Wheelchairs Available
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This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis
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Penalty Fares
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Prepurchase Collection
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Ticket Machine
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Ticket Office
Monday to Friday – 05:45 to 21:45 Saturday – 05:45 to 22:00 Sunday – 06:45 to 21:45
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Bus Services
Information to plan your onward journey is available in a printable format here
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Car Park
Station Road Car Park - 753 spaces Monday to Sunday – 24 hours -
Cycle Storage Availability
Storage location: front Platform 5, rear Platform 1 -
Cycle Storage Sheltered
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
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Taxi Rank
Located outside the main front entrance.
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Toilets
Available during staffing hours
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This station does not offer
WiFi
station guides
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